Privacy Policy

Your Privacy Matters

At Sukhpreet Kaur's Psychological Counseling Services, we understand that privacy is especially important when seeking mental health support. This policy explains how we collect, use, and protect your information.

Information We Collect

Information You Provide

• Contact Information: Name, email, phone number
• Appointment Requests: Preferred times, session type
• Health Information: Only what you choose to share during sessions
• Feedback: Comments, reviews, testimonials (with your consent)

Information We Collect Automatically

• Website Usage: Pages visited, time spent on site
• Technical Data: Browser type, device information, IP address
• Cookies: To improve website functionality and accessibility

How We Use Your Information

Primary Uses

• Providing Services: Scheduling appointments, conducting sessions
• Communication: Responding to inquiries, sending appointment reminders
• Website Improvement: Enhancing accessibility and user experience
• Legal Compliance: Meeting regulatory requirements

We Do NOT

• Sell your personal information
• Share your health information without consent
• Use your data for marketing without permission
• Track your browsing outside our website

Data Protection & Security

Security Measures

• Encrypted Communications: All sensitive data is encrypted
• Secure Storage: Information is stored using industry-standard security
• Access Controls: Limited access to personal information
• Regular Audits: Security practices are regularly reviewed

Mental Health Data Protection

• Confidentiality: All session information is strictly confidential
• Legal Protections: Your rights under mental health privacy laws
• Emergency Exceptions: Only when required by law or for safety

Your Rights

Access and Control

• View Your Data: Request a copy of information we have about you
• Update Information: Correct or update your personal details
• Delete Data: Request deletion of your information (with limitations)
• Opt-Out: Choose not to receive certain communications

Third-Party Services

• Website Hosting: GitHub Pages (basic analytics only)
• Contact Forms: Secure, encrypted form processing
• Appointment Booking: Topmate (secure platform)

Contact Us About Privacy

• Email: support@iamsukhpreet.com
• Phone: +91-7568592988
• Response Time: Within 48 hours